Job Details-

Job Title: Market Research Analyst

Location: Gurugram (On-site)

Experience: 2-5 year

Working Days: 5 days per week

Interview: Face to Face (Gurugram) 

Qualification: Any Graduate 

Key Responsibilities:

1- Primary and Secondary Research: Conduct thorough primary and secondary research to gather insights on market trends, customer preferences, and industry developments.

2- Data Analysis:

1. Analyze email campaign data using Excel and Google Analytics tools to track KPIs such as open rates and conversions.
2. Segment audiences for targeted, personalized campaigns.
3. Convert data into actionable insights to refine strategies, boost engagement, and enhance ROI.

3- Competitor and Market Analysis-  Conduct comprehensive competitor analysis and in-depth market research to identify opportunities and threats. Analyze competitors' strategies, products, pricing, and customer feedback while assessing industry trends and customer needs. Use tools like SWOT analysis and market segmentation to generate actionable insights that inform strategic decisions and position your business competitively.

4- Business Development: Identify and explore new business opportunities by staying informed about market updates and emerging trends.

5- Contact Discovery: Proficient in contact discovery using platforms like Hoovers, Discovering, Bloomberg, Jigsaw, Zoom Info, One Source, LinkedIn, Lead411, prospect.io, Apollo, Lusha, etc.

6- Data Management: Manage and analyze databases, including data extraction, scrubbing, cleaning, and validation using essential Excel functions.

7- Revenue Analysis: Demonstrates a strong capability in analyzing revenue streams and applying market research insights to drive revenue growth. Possesses expertise in leveraging personal skills and key result areas (KRAs) to optimize revenue generation. Able to identify and focus on core revenue factors, using data-driven strategies to enhance financial performance and business growth.

8- Cross-functional Collaboration: Work closely with cross-functional teams to understand research needs, develop plans, and support business objectives.

9- Regulatory Awareness: Stay updated on government policies and regulations that could impact business operations and revenue streams.

Key Skills:

1. Strong analytical skills and hands-on experience with data tools and technologies.
2. Capability of quick analysis of Market Trends and Market Demand
3. Ability to manage and analyze large datasets effectively.
4. Must have good knowledge of LinkedIn Operations and Sales Navigator.
5. Familiarity with industry-standard research tools and platforms.
6. Proficiency in MS Office, particularly Excel.
7. Excellent problem-solving abilities and attention to detail.
8. Strong communication and collaboration skills.

Interview Mode:- Inperson (Gurugram)

Location: Gurugram (On-Site)

Experience: 1-2 years

Working Days: 5 Days (Saturday & Sunday Fixed Off)

Working Hours: 6 PM- 3AM (Night Shift)/ 8 PM - 5AM (Night Shift)

Qualification: Any Graduate

Job Description:

We are looking for a Sales Support Executive who is passionate about delivering excellent Sales and Support Services and building strong customer relationships. The ideal candidate will have prior experience in handling customer interactions, supporting sales activities, and providing after-sales services, while ensuring customer satisfaction in a professional environment.

Must Have:- Excellent English communication skills
                      Minimum 6 months experience in US/UK Voice Process

Roles & Responsibilities:

• Communicate effectively with customers via calls, emails, and chat support
• Identify new business opportunities and generate leads through cold calling, email, chat, and other channels
• Maintain accurate records of sales activities and customer interactions in CRM software.
• Demonstrate strong product knowledge to present and pitch products/services to potential clients.
• Accurately handle order processing, service requests, and complaints.
• Provide solutions and recommendations to meet customer needs.
• Assist in sales & lead generation to support business growth.
• Prepare sales reports, analyse data, and provide market feedback.
• Provide after-sales support and address customer inquiries, issues, and grievances.
• Maintain a positive, empathetic, and professional attitude while interacting with customers.

Required Skills:

• Strong communication (verbal & written) and interpersonal skills.
• Strong negotiation and closing skills
• Familiarity with CRM tools and relevant software.
• Ability to multi-task and manage time efficiently.
• Problem-solving mindset with a customer-first approach.
• Prior experience in sales, lead generation, or customer support will be an added advantage

Location: Varanasi (On-Site)

Interview Mode:- Face To Face (Varanasi)

Experience: 1-3 years

Qualification: Diploma In CS/IT Or BCA/MCA Or BE/BTech in CS/IT

Key Responsibilities

• Design, develop, and maintain backend applications using Python and Django.
• Implement LangChain & RAG pipelines for knowledge integration with AI models.
• Work on AI agent orchestration to automate complex workflows.
• Enable systems to ingest custom datasets and pass them to LLMs effectively.
• Optimize data structures & algorithms for performance and scalability.
• Manage MySQL databases (query optimization, schema design).
• Deploy & maintain applications using Docker and Linux servers.
• (Optional / Nice-to-have) Perform web scraping & data extraction using Selenium, BeautifulSoup, etc.

Key Skills

• Strong in Python, Django, and OOP.
• Experience with LangChain, RAG pipelines, and AI agent frameworks.
• Knowledge of working with LLMs and integrating custom data sources.
• Good understanding of MySQL, Docker, and Linux environments.
• Familiarity with data structures & algorithms.
• Ability to deploy and scale production-grade applications.

Preferred Skills

• Hands-on with APIs & third-party integrations.
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Understanding of frontend basics (HTML, CSS, JavaScript, Bootstrap).
• (Bonus) Knowledge of vector databases (e.g., Pinecone, Weaviate, FAISS) for RAG

Experience: Fresher

Job Location: Varanasi

Qualification: Any Graduate

Interview:- Face-To-Face

Working days: 5 Days

Shift Timing: 10:00 AM to 7:00 PM

A Process Associate is responsible for performing key operational tasks, such as data research, analysis, and management. They ensure smooth workflow by maintaining organized records, responding to instructions from team leads, and coordinating with colleagues

Key Responsibilities:

• Search and analyse data using various tools.
• Understand company products for data research.
• Maintain organized data records.
• Follow instructions from the Team Lead.
• Coordinate with colleagues as required.
• Good knowledge of Excel.
• Good reading and tying skills.

Experience: 2-3 years
Working Days: 5 days per week
Working Hours: 9 hours
Qualification: Any Graduate (or equivalent) with relevant experience

Key Responsibilities

1. Target Achievement:

• Drive individual and team sales to achieve or exceed predefined targets.

• Ensure consistent revenue growth by acquiring and developing new business opportunities.

2. Customer Profiling and Prospecting:

• Conduct in-depth research on customer profiles to accurately identify target markets and decision-makers.

• Build and maintain a robust sales pipeline by targeting corporate and government institutional sectors.

3. Solution Selling:

• Offer enterprise-grade solutions, including data, messaging, and other advanced technologies to meet business needs.

• Align customer needs with solutions such as data sales, data markets, messaging software, and data validation services.

4. Client Relationship Management:

• Develop and nurture long-lasting relationships with clients, ensuring excellent customer service and continued business growth.

• Manage accounts end-to-end, from the initial contact to closing the sale and ensuring payment collection.

5. Strategic Business Development:

• Develop a business plan focusing on profitability, cost control, and strategic decision-making.

• Identify cross-selling and up-selling opportunities within client accounts to expand sales.

6. Training and Development:

• Attend product training sessions to maintain up-to-date knowledge of IT solutions.

• Coach and mentor team members to enhance their sales skills and product understanding.

7. Market Research and Insights:

• Analyze market trends, customer pain points, and competitor activities to refine sales strategies.

• Deliver compelling presentations and demonstrations tailored to client requirements.

8. Operational Excellence:

• Adhere to the company’s rules, policies, and regulatory requirements.

• Conduct regular performance reviews and provide insights to management

Requirements

1. Technical Expertise:

• Experience selling enterprise IT solutions such as data sales, messaging, and validation services.

• Proficiency in using video conferencing tools, email automation, and other sales technologies.

• Knowledge of data sales, data markets, messaging software, and data validation.

2. Sales Skills:

• Strong understanding of the sales process, CRM tools, and go-to-market strategies.

• Extensive experience in B2B sales.

• Expertise in IT solutions, data sales, and messaging services.

3. Market Knowledge:

• Understanding of the global market, customer segmentation, and industry-specific requirements.

• Experience working with diverse industries and global markets.

4. Communication and Soft Skills:

• Excellent presentation and negotiation skills.

• Proven ability to identify opportunities, connect with C-level executives, and close deals effectively.

• Strong relationship-building abilities, time management, and multitasking skills.

• Exceptional verbal and written communication skills.

• Self-motivated, results-oriented, and a collaborative team player.